Support

Help, without the noise.

MoonBear is a read-only crypto market utility for the macOS menu bar. It uses public exchange data and cannot place trades.

Contact

For product support, purchase questions or bug reports, email support@kodawari.app. Include your macOS version, MoonBear version 3.6.0, build 27, and the exchange or pair involved.

Subscriptions

MoonBear Pro purchases are handled by Apple. Use Restore Purchases inside MoonBear or manage the subscription from your App Store account settings.

Market data

MoonBear reads public endpoints from selected exchanges. Temporary exchange outages, rate limits or network restrictions can delay an update. The app automatically falls back to periodic REST refresh where supported.

Price alerts

Alerts are evaluated locally while MoonBear and your Mac are awake. MoonBear does not claim server-side, always-on alert delivery.